Rafael Hawaii apparel
Software: AceFlex® B2C
Industry: Fashion
Language: English
Productivity: 180% up
Geographies: USA |
CASE STUDY: Rafael Hawaii has been in business for over 20 years and is known for carrying thelatest and the hottest fashions. It is located at the Ala Moana Shopping Center right near thecenter of Waikiki. The company operates in the United States and sells products overseas. Plenty ofspecial offers are always available for different clients throughout the world.
Here is a list of some of the designers they carry in the store: Alvin Valley, Amy Tangerine, AvenyGarde, Betsey Johnson, Bianca Nero, Burning Torch, Just Cavalli, C&C California, Chan Luu, Citizensfor Humanity, Clique, Cool Metal, Cosabella, Blue Cult, Da-Nang, D.A.D.S, Denim, Deb-El-Yu,Development, Diabless, Dollhouse, Diane VonFurstenberg, Emma Black, Fina Firenze, Frankie B, FreePeople, The Great China Wall, Itsus, Juicy Couture, Joie, James Perse, Jill Stuart, Levi's, Lotta,Laundry, Me&Ro, Nostalgia, In The Now, Ella Moss, Paper Denim & Cloth, Petit Bateau, Philosophy,Plenty, Plein Sud, Seven, Sharagano, Sky, Susana Monaco, Splendid, Michael Star, Super Lucky Cat,Tarina Tarantino, Tree, Theory, THS, To The Max, Tocca, Underglam, Vato, Velvet, Von Dutch, WilliamB, Sue Wong, Yellow Box, and so much more others.
After thorough consideration what e-commerce platform to rely upon, Rafael Fashions checked withmany providers to find out mostly appropriate software package. "When we come up with Aceflex,we've realized -- this is it," said Mari Stewart, IT e-commerce manager at Rafael Fashions. Thisout-of-the-box solution really delivered value for the business and could have increased companyperformance and productivity right after the installation. Since then, Rafael Fashions keep usingthe software to fulfil its sales model very successfully.
 | AceFlex® B2C helped Rafael Fashions apparel retailer to integrate brick-and-mortar stores with online shop and save tremendously sales processing fee.
"Aceflex has been the key to our business over the last couple of years and going forward in to the future. Our customers love the ease of accessing their information and history and we love the ease and the many facets that we use to maintain growth and efficiency in all aspects of our company through Aceflex. Aceflex customer and technical support have proved to be fast and efficient as well as helpful. Nothing but thanks for this company!!"
Mari Stewart
Rafael Fashions, Honolulu, HI, USA
Phone: +1-808-595-5330 |
By offering user-friendly AceFlex B2C system with reliable & efficient fulfillment, Rafael Hawaii could boost customer retention and focused completely on customer service rather than managing technology indeed. The strategy works very well and brings extra benefits in terms of full customer satisfaction and loyalty in the long-run. "Lately, we've redesigned our site and took advantage of the latest version of Aceflex B2C to manage all back office activities on the Web," said Mari Stewart, President of Rafael Fashions. Furthermore, the system is fully automated through a robust back office through direct management of warehouses to dispatch orders faster.
"Our business is entirely benefiting from flexible and reliable Aceflex architecture, and we enjoy high quality services from Aceflex company. We've teamed up with Aceflex to take advantage of robust technology and deliver top-notch services to our clientele", said Mari Stewart, Managing director of Rafael Fashions. Customers may also benefit from very flexible promotion available from Rafael Fashions all the time and in result increase profitability as well as sales revenue. |
"Leicht zu installieren und unterhalten. Gut entwickelt, flexibel und skalierbar. Nach Einbettung der Software, unsere Produktevität hat gesteigert." 