AceFlex® B2C | | This all-in-one Web-based solution for your entire e-commerce needs.
 SFA: sales force automation
Flexible order placement: Web (storefront), mail (catalog), fax, phone, email
Optional quick-ordering (one step) based on multiple SKUs
Handling of multi-payments (credit card, check, bank/wire transfer) per invoice
Customizable executive dashboard for quick navigation/sales analysis
Batch order processing/printing: with/-out customer account registration
Processing of orders with backordered items (splitting)
Recurring billing (automatic) of customers with subscriptions
Optional surcharge per order processing and pricing mark-up
Optimized order processing for electronic products like MP3/video
Download option per order only after the payment confirmation
Minimum/maximum order total amount/weight
Minimum/maximum quantity per product
Assignment of sales representatives/managers to work with certain order types
Optional flexible modification of the order/invoice
Automatic alert via email/SMS to managers about new orders received
Real-time review of outstanding, invoiced, completed, shipped orders
In-built protection against suspicious orders (manual processing)
Sales of expensive products with monthly billing
Batch printing of invoices, packing slips, returns and shipping labels
Flexible management of returns/refunds
Management of vendors/dealers assigned to specific products/categories
Unique/common SKU per combination of options or variants (color/size, etc)
Unlimited category/sub levels with thumbs & option to share products
Option to control inventory (on/off) & product monogramming (text/image)
Units of measurement per product
Inventory (SKU) with smart prediction of quickly sold products to replenish stock
Matrix presentation of inventory for 2 options/variants and sorting
Option to display/hide unavailable products & disable selling out-of-stock
Tracking physical & virtual inventory (reserved, shipped, etc) using reports
Physical and ESD products, unlimited options, attributes, features & custom fields
Categorazing products according to details (different types): color, size, style, etc
Easy way to add products, complete them with images (thumb & large pic)
Bundling products and packaging with inventory tracking of components
Video files to show features and trial demo downloads
Product gallery with multi-image rotation option per product variant
Quick search for images in the catalog & publishing them on the product index
Serialized inventory management & auto-generation of keys
Business intelligence and reports
Sales by item (filter to select top N products or bestsellers)
Sales by customer (filter to select top N clients)
Sales by period (analysis of revenue)
VAT for sales in the EU
Price list with all member levels
Customers per product
Store credits/e-points per customer
Coupons usability
Orders to process (outstanding/aged invoices)
Incomplete orders (reserved products)
Mostly used keywords for marketing
Purchased items
Purchase forecasting
Orders from a supplier
Sales leads
Partial delivery
In-stock items
Outstanding RMAs
Referral traffic by period
Registrations by period
Referral sales by period for all or a particular customer
Visitors referred from a site/domain by period
Referral clicks & traffic by period
Break-down sales of affiliated sites by period
Signed up new affiliates for time period
Appearance & click-through ratio per advertiser
Detailed review of all banner campaigns
Click-through ratio per interval
Detailed break-down analysis per banner
Snapshot of the formats usability
Creation of new reports based on existing (title/column headings)
Exporting reports as a .csv file for any other in-house system
Marketing/promotion tools
Creation of marketing & promotion (volume discounts, FREE shipping) campaigns
Percentage/value discounts (tracking and analysis of efficiency)
SEO: static pages, keywords, METAs, file names, external links
Loyalty, bonus & reward programs to repeated customers
Merchandising of products (with/-out thumbs) with optional templates
Unique progress bar for checkout process
Sorting listings by most popular, new, manufacturer, price, title
Category merchandising with global implication on the Web site
Free catalog subscriptions (brochure generation) used for mail promotions
Promotional products in newsletters
Product reviews (moderated with ranks or auto-post modes)
Linking of site pages with products/categories
Multiple gift registries per customer & gift wrapping for phone orders
Public forum & options to bind products from catalog with it
Merging customer accounts for efficient marketing campaigns
On sale items at check-out (cross-sell) & placement of items on clearance
Offering alternative products for out-of-stock items
Displaying a list of related products that other people bought
Custom product descriptions (WYSIWYG editor): features, specification, memo
Most popular searches in the storefront
Products comparison by features/prices for decision making to purchase
Registration of new arrivals (time preference), navigation tips & site map
Assigning products to multi-categories & accessories related to each product
Special offers & gift certificates (creation, ordering & mailing/e-mailing)
Manual creation of gift certificates for phone-in customers
Capability to resend via email all documents from back office upon request
Option to send messages to customers without account
Accumulation of e-points per value/quantity, coverage & manual adjustment
E-points for variety of customer groups (accumulation rules & conversion)
Up-sell/cross sell opportunities & additional discounts at check-out
Additional discounts for handling fee (products with different SKUs)
Advanced banner module for internal exposures on the site
Advanced referral programs (tell-a-friend) for customers to earn commissions
Automatic generation of the referral ID (new clients) & sending via email
Earning e-points for referring & converting into the store credit
Referral history and e-points earned during a certain time period
Option to get a voucher/coupon/cash back for a new order placed after reference
Setting of product range or price limit for the referring sales
Specialty/brand stores, customer groups & unlimited price level (membership)
Customer discount matrix override and profit protection warning
Discounts (specific days) to category, product (volume ordering) & entire store
Coupons for products, manufacturers, orders, categories & shipping
Option to create a sales coupon for the first order only (new customers sign-up)
Buying a product or a range and get 1 free or set a discount for another product
Ability to run promotional campaigns for a certain time & analyze results
Free shipping over certain amount/weight/quantity & online/mailed vouchers
Ranks for different discounts applied & flexible advertising campaigns
Bestsellers, top brands & manufacturers listings, classified by categories
Bulk emailing to opt-in customers & capacity to unsubscribe automatically
Purchase automation
Registration of suppliers, check-up their creditability & settlement
Usability of drop ship option to save warehouse rent, packing and shipping
Delivery of products from suppliers assigned directly
Automatic supplier population on bills/credits documents
Defining a preferred supplier per product & alerts for out-of-stock items
Stock replenishment (system alerts) from a variety of warehouse locations
Re-order levels (threshold alarm) & auto-creation of POs to replenish stock
Delivery of POs via email, fax or mail & re-order option for products selected
Registration of product arrivals with/-out bills creation
Bills & credits document data flow
CRM: customer/contact service
Incentive & loyalty systems: store credits & bonus e-points
Quick access to customer profile from the order form or listing
Message area to centralize all customer requests and process them efficiently
Login to the account by email address/username and password
Merging customer accounts
Tax-exempt option (customers/products)
Updating billing/shipping address, change password, view gift certificate balance
View all orders placed, their statuses, and options to modify unshipped orders
Tracking packages in real-time without leaving the Web site
Duration option on membership
Adding product reviews, public forums, sales referrals to earn bonuses
Usability of customer IDs for quick manual order processing & sales receipts
Official receipt for expense re-imbursement
Customer service communication module to centralize all requests & processing
Business intelligence (credibility, predictive orders, scales, reviews, forum)
Automatic notification via email to customers about the delayed delivery
Customer order status notification via email (processing update status)
Automatic shipping confirmation by e-mail about order dispatching
Option to estimate shipping cost at check-out (basic cost is visible)
Customization of shopping experience (currency, symbol, preferred billing, etc)
Auto-shipping option to the registered customer address (recurring billing)
Unlimited member price levels, duration & secure access to update the profile
History of orders/refunds & favorites links per customer profile
Remember me option to tailor offers to individual client needs & predictive sales
Address book, wish list, favorites, credibility attributes & custom fields per profile
Follow-up all sales inquiries or unpaid bills (send email reminding to the prospect)
Cards to clients specifying the reason of the message (coupons, top 10% clients)
Responding faster to market changes and customers' inquiries online
Subscription to new arrivals, special items & personalized mailing lists
Multi-site management
Languages: English/German/Dutch/French/Spanish/Portuguese/Italian/Swedish
Advanced affiliate programs (n-tier levels) with set of duration
Real-time statistics for orders processed for replicated commerce
Option to setup direct links to attract customers to franchisee affiliate directly
Capacity to manage advertisements to boost sales and resulting commission
Notifications to the affiliated managers, when the order was processed
Option to get a voucher/coupon/cash back for a new order placed after reference
Setting of product range or price limit for the affiliated sales
Integration of activities from multiple sites, warehouses or locations
Usability of common SSL on the server for multi-sites
System settings/configurations
Wizard to configure regional tax model & option to exempt products/customers
Tax on sales, PST/GST & multi-VAT table for groups & entire store
Tax on shipping for sales/VAT/GST/PST models & options to configure VAT
Option to publish GST & PST on the documents separately
Broken-down tax rate for regions (country/state/zip) & automatic calculation
Extensive merchant properties (address, contacts, tax ID or VAT-registered)
Option to apply tax on either billing or shipping address
Optional integration with Point-of-Sale (POS): cash drawer or receipt printers
Import/export options
Updating products via a .csv spreadsheet file (price margins maintenance)
Auto-recalculation of selling price on change of cost with price rounding
Importing invoices, POs, customers/suppliers & products with categories
Exporting data via a .csv file to any accounting package (QuickBooks, Futura, etc)
Optional exporting products to Froogle, Kelkoo, Shopping.com, GrabPrice, Bizrate
Optional integration with other in-house or corporate systems
Custom templates and shopping cart
Design gallery (with all source files) to select your style right out-of-the-box
Optional creation of your own design templates (rapid development)
Optional incorporation your templates (keeping your style) into the engine
Easy & quick modification of lay-out (.asp scripts, .xsl templates & style sheets)
Unlimited custom pages per product for details/specifications
Print-friendly options & tell a friend referring via email (e-points accumulation)
Configurable quick cart preview for convenient shopping
Extensive branding of sales receipts, invoices, packing slips & other documents
Advanced shopping basket with support of hybrid orders (physical & electronic)
Options to sell mp3 or any other downloadable files with private/public access
Agreement with Terms of delivery before check-out (for EU-based merchants)
Accommodation to the EU check-out (presenting the country option)
Explicit country selection for customers on sign-up in the store
Wish list (emailing as request), gift notes & wrap option (per product/order)
Saving for later purchase & separating billing and shipping addresses
Automatic receipt to the customer for the processed order (sale proof notice)
Shipping and payment options
Linear/table (quantity, weight, price) & handling fee per products/freight/order
Flat fee per product/order & percentage charge from the order total amount
Smart S/H scenario for flat rate shipping at check-out
Expected shipping term & delivery based on configured methods and rules
Estimated shipping & delivery dates for manual orders
Real-time calculation for UPS, USPS, DHL, Airborne shipping cost
Exporting packing slips to UPS Worldship application
Pickup in the nearest store & delivery fee for local & global areas
Assignment of default shipping method per region & global group (worldwide)
Dispatch confirmation with tracking number via email
Tracking numbers straight in back office for online shipping gateways
Advanced shipping calculator to estimate fee in back office
Printing mailing labels in batch & product return forms (RMA) online
Printing of invoices, gift wraps & packing slips in bulk/per-order
Credit/debit cards (PayPal & 3d party processors), checks, money orders & COD
Extra charge for different payment options (COD risk assessment)
Accumulation of e-points for certain payment methods
Delivery options: Web/online (SSL), by fax, by phone, by mail
Usability of store credits, e-points, gift certificates or gift cards
Additional payment options: purchase orders, internal department, others
Merchant defined PO limits per customer (sales on customer account)
Built-in fraud prevention: CVV2/security code, Verified by VISA/MC, AVS
Displaying only last four digits of credit card numbers on receipts out of security
Blocking IP addresses of problem visitors (regional inquiries)
Usability of non-stored security code for payments in manual orders
Encryption of all sensitive information (credit card details, etc)
Payment surcharge to certain methods & option to define a new
Option to void transactions manually in back office
Configuration of payment method per region/country
Configurable currency symbol ($, Euro, GBP, and more)
Auto-email notification for approved payment (sales receipt)
Option to pay for expensive products in monthly installments
2 stage credit card processing (authorize only/authorize & capture)
Optional integration with your merchant bank
Pre-integrated with 27 online payment processors such as: |
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"Zipzap have sold and supported AceFlex products for 5 years. During this time our clients have grown their customer base, and leveraged the extensive features of the best e-commerce software in the market." 