| Response time on the ticket | 8 h |
| Project-based private area for communication | Yes |
| Unlimited tickets & their real-time status monitoring | Yes |
| FREE fixes/patches per project | Yes |
| Discount on the next license/custom solution | 20% off |
| Priority queue for on-demand programming services | Yes |
| FREE quarterly upgrade to the latest version | Yes |
| 24x7 hot-line (resolution of emergencies) | Yes |
| Project health check-up/troubleshooting on-demand | Yes |
| Assigned project manager with the development team | Yes |
| E-business consulting & project optimization | Yes |
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Technical support
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